Contact Us

Still have questions? Send us your question by filling out the form below, we will be happy to assist you.
Or send us an email directly to shonensoul.aftersales@gmail.com

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What size should I order?
When buying online it can be hard to know what's the perfect size for you, so in order to make sure you can order your garment with the perfect fit, we have made sure to add a sizing guide below all items on the website.

Under each product you will find a drop-down box with information on shipping, sizes and measurements and product details.

Our sizing is true to size unless stated otherwise, so if you wish for an oversized fitting we would recommend for you to order a size larger than your perfect fit.
When will my order arrive?
The delivery time will depend on the place of destination and the time at which the order is placed. 

It is usually between 4 to 9 days for USA / Canada.
What is your return policy?
Any claims for misprinted/damaged/defective items must be submitted within 30 days after the product has been received. For packages lost in transit, all claims must be submitted no later than 30 days after the estimated delivery date. Claims deemed an error on our part are covered at our expense.

If you notice an issue on the products or anything else on the order, please submit a problem report (via mail or form).

Wrong Address / Unclaimed :  You will be liable for reshipment costs once we have confirmed an updated address with you (if and as applicable). 30 days

Are customs taxes/fees/tariffs included in shipping cost?
Shonen Soul is not able to adjust shipping to add customs fees for international orders, so please be advised that additional taxes and fees may be required for delivery depending on each country.
How can I track my order?
Once your order is ready to go, we hand it over to the carrier and send you a shipping confirmation email with a tracking number. You can click on that number to see the latest updates on your shipment’s location via our tracking page.